Lesson Category: Staff Training

Troubleshooting – customer ordered images but never received them

< Return to Website Setup – Creating and sending Orders list  or <  Return to Orders 01 Course Goals:  Please click the  [Mark Complete]  button at the bottom of this page when you’ve completed these goals: Know for which which products customers can order images via the automated system, and which products require manual creation of the image by …

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Dealing with Competitors

< back to Staff Training 01 Course  Goals: Please click the [ Mark Complete ] button at the bottom of this page when you’re able to achieve the following goals: Be aware of the measures that you can take to highlight and discredit illegitimate competitors who set up bogus online businesses without credentials, experience or knowledge of our …

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Using our software tools

< back to Staff Training 01 Course   Learning goals: Please click the [ Mark Complete ] button at the bottom of this page when you’re able to achieve the following goals: Review and learn how to use our IBN software tools such as the Knowledge Base for information, Trello for software setup and Slack for communications. Understand …

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