Please click the [ Mark Complete ] button at the bottom of this page when you’ve achieved these goals:
- Be able to configure your website to use a plugin that Emails customers for Product Reviews.
Activating and Using a Plugin to email Customers for Product Reviews
120 – WooCommerce Follow-up Emails Plugin
This is an effective but powerful plugin, so test carefully before going Live | This plugin automatically follows up customer action with a reminder and request for further action. It is a good way to turn failed orders into Sales (by automatic followup of abandoned cart, failed orders etc), and to get Customer Reviews(by automatic email to customers asking for a review (such as Google Reviews) | Listing under Dashboard > Plugins – activate to use it (if WordPress asks for a license number please contact us at HQ) | You will have the opportunity to import existing Orders – we recommend that you do this | Possible uses; 1) Reviews from customers after purchase 2) Soliciting customer reviews via Google Reviews, Trust Verified etc 3) Abandoned carts, incomplete orders and failed payments – you can judge how “bad” these are by looking for “Pending payment” and “On hold” notices in your WooCommerce > Orders | Followup options once your plugin is activated | Customer Review setup example, with different options | Example – automated email to solicit Google Reviews from customer (Google Reviews are great) | Example – automated Email to solicit Trust Verified Customer Review (English language only) | Example – Abandoned Cart automated Emails to customer (3 types) – option to Import Orders | Addendum – to get Abandoned Cart working, there are 3 Order status Triggers to address: Pending, On hold, Failed – Reports and Dashboard displays | Contact us for templates if you have problems with Follow Up Type dropdown box |