Goals:
Please click the [ Mark Complete ] button at the bottom of this page when you’ve achieved the following goals:
- Be able to regenerate a certificate from a previous Order and send the certificate link to a customer.
- Understand these limitations of certificate regeneration:
- the IBNREG listing does not change when you change and regenerate a certificate.
- the original QR code on the Certificate of GTIN Assignment does not change – it will still link to the original certificate information.
Why regenerate certificates?
- A customer has lost their original.
- A customer has changed their business name.
- A customer requires strong proof of authenticity for an Amazon listing (this new certificate is more compelling and has more information).
Watch:
Click a hyperlink to jump to that point in the YouTube video or simply watch the video:
132 – Regenerating the Certificate of GTIN Assignment (this is helpful)
The appearance of the new Certificate of GTIN Assignment.
Option to regenerate the Certificate with a different name and see it available via a hyperlink (visible only if your Order Notes area is expanded).
The certificate regenerates using the changes that you made to the Order.
IMPORTANT to understand the certificate QR code implications – the certificate QR code does not update when you regenerate, so a scan of the QR image will take you to the ORIGINAL details page, not an amended details page.
TIP: You can go back to old automation Orders and generate a NEW certificate for an old order.
We’ve started regenerating certificates for customers who struggle with Amazon.
The Unique Order ID in the URL: – Appearance > Theme Options > Automation Database and search by customer email to find it.
BE AWARE that when you change the certificate, the information on IBNREG does not change automatically – we would need to manually update IBNREG if required.